Walkout Song DJ > Issue Reporting

Cannot access iTunes library

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Crashdavis73:
I have read several of the troubleshooting posts. My problem is the walk up app does not appear in the privacy area of my iTunes library. It is as if there is no request for access. There are other apps in that area with on/off switches. When I allow the app to take me to settings it does not take me to the right location. Please advise.

UpAllnite Software:
Can you find the walkout song app icon in settings?  It should be down in the list with general applications.  If you tap open that, the toggle switch to access the library should be there as well.

Crashdavis73:
It is not there either.

UpAllnite Software:
Hmm, that is definately not supposed to happen.  Is this a new install or have you had it installed for a while?  Do you have the latest version of the app?  That permission setting was only added with ios 10 so app versions before that could not have asked for it.

Crashdavis73:
 New install. Everything is up to date.

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