UpAllNite Software

Walkout Song DJ => FAQ - Frequently Asked Questions => Topic started by: Ljteems on August 10, 2023, 01:14:33 pm

Title: Failed to get streaming info
Post by: Ljteems on August 10, 2023, 01:14:33 pm

Downloading songs for the new team and am getting an error: "failed to get streaming info". I redownload the file in case there were any updates, but that didn't seem to work for any song entry to find. Any suggestions?

Title: Re: Failed to get streaming info
Post by: UpAllnite Software on August 10, 2023, 01:25:42 pm

Is this in the Walkout Song app or the Song collector app?

Title: Re: Failed to get streaming info
Post by: Ljteems on August 10, 2023, 01:50:57 pm

Song collector app

Title: Re: Failed to get streaming info
Post by: RyanNWakulla on August 10, 2023, 02:02:28 pm

Same

Title: Re: Failed to get streaming info
Post by: RyanNWakulla on August 10, 2023, 02:04:48 pm

Update corrected issue 8)

Title: Re: Failed to get streaming info
Post by: Ljteems on August 10, 2023, 02:10:35 pm

I am still getting the error. I redownload, closed everything then tried again and still get the error.

PS...thanks for being so responsive and amazing!!!

Title: Re: Failed to get streaming info
Post by: UpAllnite Software on August 10, 2023, 02:30:03 pm

Ljteems:  the most recent update to the song collector should fix the issue you are seeing.  I created that update yesterday in response to the first report of the issue.  It is available in the original song collector thread,  under the new release post for song collector, and here just to be sure:

https://github.com/UpAllNite-Software/simple-song-collector/releases/download/1.0.14/ssc-1.0.14.apk

You would need to download the update from that link and then install that new version.  You can first uninstall the old version just to be sure when you update it is in fact the latest.

Title: Re: Failed to get streaming info
Post by: Ljteems on August 15, 2023, 06:46:27 am

Thank you! That worked. Appreciate you!!