UpAllNite Software

Walkout Song DJ => Issue Reporting => Topic started by: Slubera on April 09, 2015, 07:59:45 am

Title: Can't add song for new player
Post by: Slubera on April 09, 2015, 07:59:45 am

I have about 20 kids added already, songs included. I added another but the app won't allow me to add a song for this player. Please help.

Title: Re: Can't add song for new player
Post by: UpAllnite Software on April 09, 2015, 08:39:41 am

At what point in the process is the app preventing you from adding the song for this player?

Do you get an error message?

Title: Re: Can't add song for new player
Post by: Slubera on April 09, 2015, 09:09:58 am

As soon as I click on 'add song' it doesn't do anything. No error message. It simply won't let me add a song.

Title: Re: Can't add song for new player
Post by: Slubera on April 09, 2015, 09:16:58 am

So I add a player, then depress 'tap to add song' and this is where I don't get a response. It will depress but never go to my songs to choose. No error.

Title: Re: Can't add song for new player
Post by: UpAllnite Software on April 09, 2015, 09:36:44 am

That sounds like the Walkout Song app is having some problem loading the iOS music selector.  That music selector runs in the iTunes process on the device and can sometimes get hung. 

As a first step to try, Can you restart your device and see if that corrects the issue?

Title: Re: Can't add song for new player
Post by: Slubera on April 09, 2015, 09:51:55 am

That worked. Thank you so much.

Title: Re: Can't add song for new player
Post by: UpAllnite Software on April 09, 2015, 10:00:37 am

Glad to hear it is working for you.  :)

Thank you for using Walkout Song DJ and allowing me to help you through this issue!