Walkout Song DJ > Issue Reporting
Murf.AI services unavailable
mastermind:
I just purchased this app yesterday. Murf.AI was working fine. Today I'm getting error messages Murf.AI Services Unavailable. Unable to generate Murf.AI announcement. Please check internet connection and try again.
My internet is fine. both Wifi and cellular. I'm using same network as last night when it was working fine. I've logged into Murf.AI website and their text-speech is working fine. I've tried to reboot phone and app.
What's going on
UpAllnite Software:
I am actually desperately trying to figure out what is going myself. All the requests to the voice api interface I use are returning an error. Unfortunately, it is after hours in India where they are located so it may still take a bit to get this resolved. I will add a note here and on Facebook, when I get it resolved.
markfiduccia:
Glad to see it just wasn't me having this issue. Hope it gets resolved quickly.
destinee_slms@live.com:
I am also having this same issue. Worked fine for me yesterday as well. Needing this fixed ASAP as some of the team has an announcement generated and some do not and we our first tournament this weekend.
UpAllnite Software:
I have found the source of the problem... I had purchased the highest api level that Murf offered at 6 million characters per quarter. The quarter started January 4th and somehow we have managed to exceed that level with 18 days left in the quarter. I am desperately trying to reach somebody at Murph to figure out how I can get that limit raised. Hopefully, they will answer my requests soon.
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