Android Announcement Not Working

Started by Bigbrown1998, May 08, 2019, 06:41:45 PM

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Bigbrown1998

Recently downloaded the app. Was working fine with text-to-speech, then I added recorded voice announcements. Now it's hit and miss whether the voice will play. Plays when i first open the app but it cuts out after a few players. The songs play but the voice doesn't. I'm on android. LG G7thinq

UpAllnite Software

Couple diagnostic questions:
Did you record the announcements in the app or using a third party app? 
What version of Android is on your device? 
Are you using a bluetooth speaker?

Can you email one of the announcement files to walkoutsongdj@gmail.com so I could try to reproduce?

Bigbrown1998

I recorded in app.
Android 8.0.0
No Bluetooth

I will send a file over. Thanks

UpAllnite Software

I received the email file and I will take a look today...

I'm a little puzzled because what you describe is a pretty basic use case. 

Do you have the announcements mixed with the songs at all?  If so can you export your app data and email that to me as well?

Have you tried some of the usual suspects:
Power off and back on the phone?
Turn off any other music playing apps?
Check for a system update of the phone? Any version x.0.0 has high bug potential.
Verified you have the latest version of the Walkout Song app?