Failed to get streaming info

Started by Ljteems, August 10, 2023, 01:14:33 PM

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Ljteems

Downloading songs for the new team and am getting an error: "failed to get streaming info". I redownload the file in case there were any updates, but that didn't seem to work for any song entry to find. Any suggestions?

UpAllnite Software

Is this in the Walkout Song app or the Song collector app?

Ljteems



RyanNWakulla


Ljteems

I am still getting the error. I redownload, closed everything then tried again and still get the error.

PS...thanks for being so responsive and amazing!!!

UpAllnite Software

Ljteems:  the most recent update to the song collector should fix the issue you are seeing.  I created that update yesterday in response to the first report of the issue.  It is available in the original song collector thread,  under the new release post for song collector, and here just to be sure:

https://github.com/UpAllNite-Software/simple-song-collector/releases/download/1.0.14/ssc-1.0.14.apk

You would need to download the update from that link and then install that new version.  You can first uninstall the old version just to be sure when you update it is in fact the latest.


Ljteems

Thank you! That worked. Appreciate you!!

Ssbeland78

Tried to delete app and re-download and still getting error code

UpAllnite Software

Make sure you are downloading from the latest link...  that is always at the top of this thread https://upallnitesoftware.com/forum/index.php?topic=246.0
It should be version 1.0.15

I just verified that there are no errors with that version.

Ssbeland78

It is the latest one and still not working telling me to sign in to prove I am not a bot but see no way to sign in

UpAllnite Software

There should not be any sign in for the song collector app.  There are no accounts to sign into. Can you take a screen shot of what your seeing and email to walkoutsongdj@gmail.com so I can figure out what you have going on there?

Ssbeland78

So I switched to video and that worked and once I switched to songs everything started working. Not sure what I was doing wrong but thanks for helping.

Anasanchez11

I am getting the same error messages and have downloaded the latest update.

UpAllnite Software

The latest version is not returning any errors in a test I just ran minutes ago.  Please email to walkoutsongdj@gmail.com, with a screenshot of the error message you are getting and a view from your Android file manager of your downloads folder where you installed the latest version of the song collector from.