UpAllNite Software

Walkout Song DJ => Issue Reporting => Topic started by: Fwoods28 on February 19, 2021, 07:15:50 am

Title: Screen goes black when trying to add songs purchased
Post by: Fwoods28 on February 19, 2021, 07:15:50 am

I have used this app for years with no problems. It’s time to edit music for sight all season. I am trying to add songs and every time I click import from iTunes my screen goes black??? Please help!

Title: Re: Screen goes black when trying to add songs purchased
Post by: UpAllnite Software on February 19, 2021, 07:52:24 am

I would suggest:
Make sure you have the latest version of Walkout Songs App 2.5.28
Kill and restart the Apple Music app as that is the host application for the iTunes song picker.
Kill and restart the Walkout Song app
Go to your device settings app and make sure the Walkout Song app has permission to access your "Media & Apple Music"
Power down and restart your device

If none of that works...  do a screen recording of you trying to open the iTunes song picker and email it to me at walkoutsongdj @ gmail.com

Title: Re: Screen goes black when trying to add songs purchased
Post by: Fwoods28 on February 19, 2021, 10:44:27 am

Ok Thanks! Will try all of these suggestions and see if that fixed the issue!

Title: Re: Screen goes black when trying to add songs purchased
Post by: Fwoods28 on February 19, 2021, 10:50:26 am

Worked! I did not have the latest version updated! Thanks!

Title: Re: Screen goes black when trying to add songs purchased
Post by: UpAllnite Software on February 19, 2021, 01:57:29 pm

Excellent...  glad you are up and running again!