During walkout when voice starts, master volume on phone cuts from 10 to 1

[DJSteve]

Starting yesterday, every walkout causes the volume of the phone to drop to 1 (from 10) when the Murf.AI voice starts. I have configured most walkouts where the music starts, then a second or two later I'll have the announcement start. This app ducking has been working fine until now.

The ducking/volume issue doesn't seem to happen when the player's announcement starts before the music. 

I'm using an iPhone 6s exclusively for this app and functionality, and it's been great.

All the songs are mp3s downloaded locally on the phone.

This isn't a bluetooth speaker issue, as it occurs even just on the phone without any bluetooth involved.

I'm using pre-generated Murf.AI voice announcements.

The only work-around I've found is if I quickly push volume down and then volume up (so from 10 to 9 to 10) when the music starts but before the announcement ducking, then the app ducks the music under the voice-over properly without affecting the phone's volume.

I've been using this app loudly and proudly for years. This is the first time I've had this issue. I haven't changed anything since last week when it worked. I did notice today that a new version is now installed (today?), with lots of volume-related fixes. This seems suspect...

I've got 3 more games to "dj" this week, and 4 next week. Then All-Stars and summer ball starts. So I'm hopeful to resolve this as quickly as possible.

Thanks!

Steve

[DJSteve]

Thought I'd include some versions....
Walkout Song DJ: 3.3.2
iPhone 6s
ios: 15.8.7

[UpAllnite Software]

That would strongly suggest we broke something with the 3.3.2 release. Your device is a bit behind what we currently test with so not a huge surprise. I will take a look today to see if I have an older device in the stable to replicate the issue. Hopefully we can get a new release out to fix that for you.  I apologize for the inconvenience and appreciate the issue report.

[UpAllnite Software]

I did find the issue today and it wasn't your device, just the combination of mp3 file playback from the middle with a fade-in.  I did a quick and easy hot-fix version 3.3.3 and requested an expedited review from Apple. I expect that to complete within a couple hours.  I will update on this thread when it is available.

[UpAllnite Software]

Walkout Song DJ for ios version 3.3.3 has been released to address this issue and should be available in the app store momentarily

[DJSteve]

Thank you! Amazing turn around!!

I've installed it, and bug confirmed fixed.

Seriously, I've never seen or heard of a bug fix being turned around so quickly. Less than 6 hours after initial bug reported, to fixed and pushed through Apple's app updates. 

[UpAllnite Software]

Raising the bar on the competition! :)